1. Information We Collect

Depending on the purpose and configuration of a particular survey or programme, the App may collect the following categories of information:

1. Personal Details: Name, date of birth, gender, contact information, address, and other relevant personal information.
2. Family and Household Information: Information relating to family members, household characteristics, and other relevant socio-economic details.
3. Employment and Livelihood Information: Occupation, nature of work, employment details, work location, livelihood information, and relevant work history.
4. Programme and Eligibility Information: Information required to assess eligibility for government schemes, welfare programmes, services, benefits, or other entitlements.
5. Identification Documents: Where required for a particular programme and permitted under applicable laws and guidelines, government-issued identification information or documents may be collected for verification and authentication purposes.
6. Location Information: Where enabled and required for a survey or programme, location information may be collected for field verification, survey administration, or programme monitoring.
7. Device and Technical Information: Information about the device used to access the App, including device type, operating system, application version, IP address, and technical logs.

2. How We Use Your Information

Information collected through the App may be used for the following purposes:

1. Survey and Data Collection: To conduct surveys, enumerations, assessments, and field data collection for authorised programmes and initiatives.
2. Data Validation: To verify, validate, and maintain the accuracy and completeness of information collected through surveys.
3. Eligibility Assessment: To analyse collected information against applicable eligibility criteria for schemes, programmes, benefits, services, and other entitlements.
4. Entitlement Identification: The App may use its internal dynamic entitlement engine to identify potential eligibility of individuals, households, workers, or other surveyed records for applicable schemes or benefits based on the information provided.
5. Programme Implementation: To support the implementation, monitoring, evaluation, and administration of authorised programmes.
6. Government and Institutional Reporting: To prepare reports, statistics, dashboards, and other programme-related outputs for authorised stakeholders.
7. Communication: To communicate with users or surveyed individuals where necessary regarding surveys, verification, programme participation, eligibility, benefits, or entitlements.
8. Security and Compliance: To maintain the security, integrity, and proper functioning of the App and to comply with applicable legal and regulatory requirements.

3. Entitlement Assessment

Subidha Sakhi may include a dynamic entitlement engine that evaluates survey information against predefined eligibility criteria configured for a particular programme.

The entitlement engine is intended to assist authorised organisations and implementing agencies in identifying potentially applicable schemes, benefits, and services. The results generated by the system may be subject to verification, documentation, approval, or other requirements prescribed by the relevant programme or authority.

An eligibility indication generated by the App does not, by itself, constitute a guarantee or final approval of any government scheme, benefit, service, or entitlement.

4. How We Protect Your Information

We are committed to protecting personal information collected through the App and implement appropriate technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, loss, misuse, or destruction.

Depending on the system and programme requirements, these measures may include:

• Encryption of data during transmission and, where applicable, storage.
• Role-based access controls and authentication mechanisms.
• Restricted access to authorised personnel.
• Secure server and database infrastructure.
• Security monitoring, logging, and periodic assessments.
• Regular software and security updates.
• Backup and recovery mechanisms designed to protect data availability.

5. Sharing of Your Information

We do not sell, rent, or lease personal information collected through the App for commercial purposes.

Information may be shared with authorised parties where necessary for the purposes described in this Privacy Policy, including:

1. Government Authorities and Programme Agencies: Relevant government departments, authorities, local bodies, or programme implementing agencies where required for programme implementation, verification, entitlement delivery, monitoring, reporting, or policy purposes.
2. Authorised Service Providers: Technology, hosting, infrastructure, security, or other service providers engaged to support the operation and maintenance of the App. Such providers are expected to process information only for authorised purposes.
3. Legal and Regulatory Requirements: Information may be disclosed where required by applicable law, regulation, legal process, court order, or government direction.
4. Protection of Rights and Security: Information may be disclosed where reasonably necessary to protect the rights, property, security, or safety of individuals, organisations, or the App.

6. Data Retention

Personal information will be retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, to support the relevant programme, or as required by applicable law, regulations, contractual obligations, or government requirements.

When information is no longer required, it may be securely deleted, anonymised, or otherwise disposed of in accordance with applicable requirements and organisational policies.

7. Your Rights

Subject to applicable laws, regulations, programme requirements, and legitimate operational or legal obligations, individuals may have rights regarding their personal information, including:

1. Access: Request information about personal data held about you.
2. Correction: Request correction of inaccurate or incomplete information.
3. Deletion: Request deletion of personal information, where permitted by applicable law and programme requirements.
4. Objection or Restriction: Raise concerns or object to certain forms of processing, where applicable.

Requests relating to personal information may be subject to verification and applicable legal, regulatory, or programme requirements.

8. Website and App Integration

Subidha Sakhi services may be accessible through the Subidha Sakhi mobile application and associated web-based services operated by or on behalf of authorised organisations.

Information collected through associated websites or services may be handled in accordance with this Privacy Policy, unless a separate privacy notice is provided for a specific programme or service.

9. Children's Privacy

The App is intended for use in authorised survey and programme activities. Where information relating to children or minors is collected as part of a household or beneficiary survey, such information will be collected and processed only for legitimate programme purposes and in accordance with applicable laws, regulations, and safeguarding requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App, programme requirements, applicable laws, regulations, or our data handling practices.

Any updated version will be published on this website. The revised Privacy Policy will become effective from the date specified in the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact: